Central Heating Frequently Asked Questions

Who are Dyson Insulations-?

Dyson Insulations are a leading national installer of insulation, heating solutions and renewable technologies. With depots around the country, we provide national coverage for our services.

Why choose Dyson Insulations?

Here at Dyson Insulations, we set the standards.

We are dedicated to providing an excellent service to our customers.

We guarantee our customers an impeccable service from start to finish. From the moment we take your enquiry to the completion of your installation and beyond.

What is a condensing boiler?

The term condensing or high efficiency means the boiler recovers more heat from the amount of gas that is burnt thereby making it more efficient than conventional boilers. A high-efficiency condensing boiler is by far the most efficient and economical boiler money can buy. Choose wisely and it will prove to be an investment NOT an expense.

How soon will my boiler be installed?

Your surveyor will book an installation date with you at the point of survey. We know how difficult it may be to fit this around your commitments. That is why we will book a convenient time and date to suit you.

How long will the install take?

At survey point, the surveyor will make a detailed assessment of all the Heating work to be undertaken by our very own Gas Safe registered engineers. It is at this stage that the surveyor will specify how many days the installation will take.

 

Will you take away my old boiler and other materials?

Here at Dyson Insulations, we will dispose of all your unwanted pipework, rubbish and old boiler.

Will the engineers leave my property clean and tidy?

All of our engineers have respect for other people’s homes. During the install, the engineers will use dustsheets and when leaving your property will always hoover and clean up after them. We assure you, there will be minimum disruption.

Do you use your own engineers?

Yes – Dyson Insulations employ all central heating engineers and electricians to install your new boiler.

We don’t sub contract anything. All our engineers are fully qualified and Gas Safe registered.

When will I have to make payment?

We will ask you to make the full balance payment when our supervisor comes to your property to carry out an inspection.

All of our jobs are inspected by one of our experienced Supervisors.

How much will I have to put down as a deposit?

We ask for a 20% deposit. However, if you want to go ahead with our finance option, 0% finance over 12 months – there is NO deposit needed!

Do I have to pay a deposit if I am paying for my boiler on credit?

No you don’t have to pay a deposit! If you prefer to, you can pay a deposit.